IT Technician

Course overview

Programme Level

Level 3

Duration

12 Months

Entry Requirements

4 GCSEs at Grade C/4 or equivalent, including Maths and English.

Training type e.g block, release days, or at work address

Weekly day release

PROGRAMME DESCRIPTION

The IT apprenticeship route allows learners to work as Help Desk Technicians, First or Second Line Support, IT Infrastructure Technicians, Network Support.  An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using the tools to problem solve and troubleshoot non routine problems. The Infrastructure Technician sets people up on systems and provide support when they need it, rectifying issues to maintain the organisation's productivity.

ENTRY REQUIREMENTS

 4 GCSEs at Grade C/4 or equivalent (especially English, Mathematics and a Science or Technology subject); a relevant Level 2 Apprenticeship; other relevant qualifications and experience; or an aptitude test with a focus on the IT skills required.

DURATION AND STRUCTURE OF APPRENTICESHIP

The duration of this apprenticeship is a minimum of 18 months - timescales may vary depending on occupational role and/or prior relevant qualifications / experience and Assessment of Prior Learning and Knowledge (APL/K) opportunities. This will consist of 20% offsite learning, which will take place during term  time at The Leigh UTC one day per week (Wednesday 8.30am - 5pm).

QUALIFICATIONS GAINED WITH THIS APPRENTICESHIP STANDARD

Knowledge Module 1: Networking and Architecture (for Level 3  Infrastructure Technician Apprenticeships)

Knowledge Module 2: Mobile and Operating Systems (for Level 3  Infrastructure Technician Apprenticeships)

Knowledge Module 3: Cloud Services (for Level 3 Infrastructure Technician Apprenticeships)

Knowledge Module 4: Coding and Logic (for Level 3 Infrastructure Technician Apprenticeships)

Knowledge Module 5: Business Processes (for Level 3 Infrastructure Technician Apprenticeships)

LOCATION

Off site learning will take place at the Leigh UTC, The Bridge, Brunel Way, Dartford DA1 5TF

LAT Apprenticeships, Carnation Road, Strood, Rochester, Kent, ME22SX

LAT Apprenticeships is a registered company, registration no. 12277706